Does it work outside Florida?
Yes. SCOUTRE represents 160M U.S. properties, approximately 95% of U.S. property coverage. Available fields and record depth vary by county and source.
How often is property data updated?
SCOUTRE processes new sales and ownership changes daily. County public-record updates typically arrive weekly to monthly, depending on each county. MLS listings refresh in real time from participating boards. Exact cadence varies by source and location.
Which investor signals does SCOUTRE create?
SCOUTRE cleans and organizes available source records, then presents pre-foreclosure, inherited, tax-lien, lien, absentee-owner and vacancy indicators alongside auction, bank-owned, judgment, death, spousal-death, corporate-owner, investor-buyer, cash-buyer, free-and-clear, high-equity, quit-claim, sheriff’s-deed, deed-in-lieu, trustee-sale, adjustable-rate, assumable and private-lender signals. Signals summarize available records; confirm material facts before making contact or transaction decisions.
How does estimated mortgage remaining work?
When supporting mortgage records and loan terms are available, SCOUTRE models an estimated balance remaining and approximate time left. The property card can also show lender, lien position, loan type, original amount, recorded date, maturity date and loan history. These figures are estimates—not a payoff statement—and coverage varies. Verify material debt before making a transaction decision.
What tax and assessment data can I see?
When available, the Property tab shows market value, assessed value, annual property tax and assessment year. Coverage and valuation methods vary by county. Confirm current tax obligations before making a transaction decision.
Is property data guaranteed to be error-free?
No property-data source is error-free. SCOUTRE cleans and organizes available data to make it more useful, but coverage, fields and timing vary by source. Confirm ownership, liens, value and other material facts before making a transaction decision.
What skip-trace match rate should I expect?
The underlying data provider says its customers report 70–95% match rates depending on input quality. Clean, complete property and owner inputs tend to perform better; partial addresses, owner moves and recent transfers can reduce matches. This is a provider-reported range, not a guaranteed SCOUTRE result. A match only means contact data was returned—not that every phone or email is current or reaches the owner.
Which DNC and risk sources are checked?
SCOUTRE can show four phone-level results: the Federal DNC Registry, individual State DNC registries, the DMA suppression list and a known-TCPA-litigator database. It also identifies Wireless or Landline when available. Read each flag separately before deciding what to do next.
Does a clear DNC result give me permission to call or text?
No. DNC screening does not create consent, authorization or a legal right to contact someone, and it cannot account for every federal, state or situation-specific rule. Confirm the lawful basis and any consent required for your exact outreach, maintain and honor your own do-not-call list, and stop when someone asks. You—not SCOUTRE—are responsible for every call, text and email.
What if GPS matches the wrong house?
The parcel picker always shows several nearby candidates with photos and owner names. Just tap the right one. For best accuracy, capture from the sidewalk in front of the property rather than from a moving car.
Can I capture a property I'm not standing in front of?
Yes. Open the map and tap the house directly — the map shows property lines and house numbers so you pin the exact parcel. GPS capture from the curb is just the second way to do it.
Can I research a property without driving there?
Yes. Open Nationwide Property Search from the CRM and enter any U.S. address. Confirm the exact property, review available owner and property intelligence, then add it to your CRM. If the property is already saved, SCOUTRE opens the existing lead instead of creating a duplicate.
Does every address return complete property data?
Address search works nationwide. Property fields, coverage and refresh timing vary by county, data source and participating MLS board. SCOUTRE currently represents approximately 160 million U.S. properties.
Can I capture properties when my connection drops?
Yes. Offline Property Capture saves GPS location, photos, observations, distress signals, field notes and continued route activity directly on your phone. It does not require a live map. Street maps and property information become available when connection returns. SCOUTRE then matches the property address, parcel, owner details and available mailing address, syncs the capture into your CRM and driving route, and prevents duplicate uploads.
Which push notification does the Direct Mail QR workflow send?
The QR code opens the personalized cash-offer page without sending a notification. When the homeowner submits the request, SCOUTRE sends “Cash offer requested” to the investor’s phone and records the request on the same property lead in My Captures and Mail HQ.
Can I send the offer to the seller from the app?
Yes. After you analyze a deal, tap Generate offer email — choose the owner and email on file, pick a template, and it's auto-signed with your details, ready to open in your own mail app or copy. You can also export a shareable PDF of the whole deal to send to a buyer or partner.
Can I capture while someone else drives?
Yes, and it is the fastest setup: one person drives, the passenger captures. Solo drivers should stop safely before using the app.
Is my data private?
Your captures, notes, photos and voice notes belong to your account and are not shared with other users.
How is the ARV calculated?
The ARV is the average of the comparable sales you selected — nearby sold comps you kept plus any custom comps you added. Toggle a comp on or off and the ARV recalculates instantly. The external AVM is shown for reference only and never enters the calculation.
Does the motivation score change my offer?
No. Seller motivation is informational — it helps you prioritize follow ups and gauge urgency, but the offer math uses only ARV, repairs, your exit strategy costs and the MAO formula. High equity also doesn't mean motivated: equity is deal feasibility, motivation is seller urgency.
Why is my offer lower than my exit ceiling?
Two ceilings protect you: the company MAO formula and your exit based maximum. The lower one always wins. The app tells you which one capped the number and why.
How do I cancel?
From Settings, anytime. Your data remains attached to your account if you come back.
I found a bug or want a feature.
Email our US-based team at
support@scoutreapp.com any day from 9 AM–5 PM Eastern Time. Field feedback drives the roadmap.