Terms of Service
These Terms of Service ("Terms") govern your access to and use of the D4D Scout mobile application, website, and related services (together, the "Service"). The Service is provided by Good Neighbor Home Buyers LLC ("Company," "we," "us," or "our"), a Florida limited liability company located at 11582 SW Village Pkwy, Suite 2029, Port St. Lucie, FL 34987.
By creating an account, subscribing, or otherwise using the Service, you ("you" or "your," meaning the individual person who registers and uses the account) agree to these Terms. If you do not agree, do not use the Service.
1. The Service
D4D Scout is a field research and lead management tool for real estate investors. It lets a single user identify a property, view publicly and commercially available information about that property and its owner, request skip trace enrichment (such as phone numbers and email addresses), attach photos, notes and tags, and organize leads and follow ups.
D4D Scout is a passive research and organization tool. It does not place calls, send text messages, or send email on your behalf, and it is not an autodialer. When you choose to reach out to someone, D4D Scout simply opens your device's own phone, messaging, or email application. Any call, text, or email is initiated, composed, and sent by you, from your own device and accounts. You are the sender and the caller, not the Company.
2. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Service. Each account is for one individual user. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You may not share your account with, or allow access by, any other person or business.
3. Subscription, Billing, and Cancellation
The Service is offered on a subscription basis at the price shown at signup, billed in advance on a recurring basis until cancelled. You may cancel at any time; cancellation stops future renewals and takes effect at the end of your current paid period. Except where required by law or as expressly stated in these Terms, payments are non refundable and we do not provide refunds or credits for partial periods.
4. Fair Use and "Unlimited" Access
Your subscription includes unlimited property lookups, skip traces, and enrichment for normal, one at a time driving for dollars and lead research use by a single user.
"Unlimited" is subject to fair use. It is meant for a person working leads in the field or at their desk, not for bulk data harvesting. We reserve the right to throttle, suspend, or terminate your membership, with or without notice, if we detect use that falls outside normal individual use, including but not limited to:
- Bulk or automated skip tracing — running large batches of skip traces, scripted or automated requests, scraping, or using bots, headless browsers, or API tooling against the Service;
- Bulk property pulls — mass exporting, downloading, or querying property, owner, or contact records in volumes inconsistent with hands on lead research;
- Reselling or redistributing the data, or sharing one account across multiple people or businesses;
- Any use that violates the terms or rate limits of our underlying data providers.
If we suspend or terminate your account for these reasons, we may do so immediately to protect our data sources, and, at our discretion, provide a prorated refund of any unused prepaid period. We may, at our option, contact you first to give you a chance to correct the behavior, but we are not obligated to. We determine what constitutes bulk, automated, or abnormal use in our reasonable discretion.
5. Your Responsibility When Contacting Property Owners
The Service provides names, addresses, phone numbers, and other contact information as a research tool. You are solely responsible for how you use it.
Before you call, text, email, or otherwise contact anyone using data from the Service, you must confirm that you have the legal right to do so. This includes, without limitation:
- Complying with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, the Florida Telephone Solicitation Act (FTSA), and all applicable federal, state, and local calling, texting, and marketing laws;
- Scrubbing numbers against the National Do Not Call Registry and any applicable state Do Not Call lists, and honoring internal do not contact requests;
- Obtaining any prior express consent required before placing autodialed or pre recorded calls or sending text messages;
- Respecting all opt out (STOP) and revocation of consent requests;
- Complying with any applicable skip tracing, data privacy, and permissible use laws (for example, the DPPA, GLBA, and FCRA) governing how this information may be obtained and used.
Because any call or message is placed from your own device and accounts, these obligations are yours alone. Nothing in the Service should be relied on as confirmation that a given call, text, or message is lawful. That determination is yours.
6. No FCRA Consumer Report; Permissible Use
The data is not provided for any purpose covered by the Fair Credit Reporting Act (FCRA). The Service is not a consumer reporting agency, and the information it provides is not a "consumer report" as defined by the FCRA. You may not use the Service or any data from it, in whole or in part, to make decisions about a person's eligibility for credit, employment, insurance, housing, tenant screening, or any other purpose regulated by the FCRA. You agree to use the data only for permissible business purposes, such as identifying and researching potential real estate opportunities.
7. Data Accuracy
Property, ownership, valuation, and contact data is aggregated from third party and public sources and may be incomplete, outdated, or inaccurate. Skip trace results in particular may return the wrong number, the wrong email, or information for the wrong person. We do not warrant the accuracy, completeness, or reliability of any data, and you are responsible for independently verifying any information before you rely on or act on it, including confirming you are contacting the correct person.
8. Acceptable Use
You agree not to: use the Service for any unlawful purpose or in violation of these Terms; harass, stalk, threaten, or harm any person; use the data to intimidate or for any purpose that a reasonable person would find abusive; attempt to gain unauthorized access to the Service or its systems; interfere with or disrupt the Service; or reverse engineer, decompile, or attempt to extract source code except to the extent this restriction is prohibited by law.
9. Intellectual Property
The Service, including its software, design, and content (excluding third party data), is owned by the Company and protected by intellectual property laws. We grant you a limited, non exclusive, non transferable, revocable license to use the Service for its intended purpose while your subscription is active. You retain ownership of the notes, photos, and other content you create ("Your Content"), and you grant us a license to host and process Your Content solely to operate and provide the Service to you.
10. Disclaimer of Warranties
THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT, AND ANY WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COMPANY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its owners, members, officers, employees, and agents from and against any and all claims, demands, damages, fines, penalties, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your contact with property owners or any other person; (b) your use of the Service or any data obtained through it; (c) your violation of these Terms or of any law, including without limitation the TCPA, FTSA, Do Not Call rules, the FCRA, DPPA, GLBA, or any privacy or marketing law; or (d) any claim that your calls, texts, emails, or other outreach caused harm. This obligation survives termination of your account.
13. Suspension and Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms, including the Fair Use section, or to protect the Service, our data sources, or other users. You may stop using the Service and cancel at any time. Sections that by their nature should survive termination (including Sections 5 through 12) will survive.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in St. Lucie County, Florida, and you consent to the personal jurisdiction of those courts.
16. Contact
Questions about these Terms or your account can be sent to:
Good Neighbor Home Buyers LLC
11582 SW Village Pkwy, Suite 2029
Port St. Lucie, FL 34987
Email: office@d4dscout.com
Phone: (772) 448-1829
This page is provided for general informational purposes and does not constitute legal advice. We are not your attorney. You should consult your own qualified legal counsel regarding your specific use of the Service and your obligations under applicable law.