Privacy Policy

Last updated: July 9, 2026

Plain language summary (not a substitute for the full policy below). We collect what we need to give you an account, bill you, and run the app: your name, email, payment details (handled by our payment processor), device and location data, and the leads and notes you create. The app also shows you information about property owners that comes from third party and public data sources. We use all of this to operate the Service. We do not sell your personal information, and we do not send marketing on your behalf. You control the outreach you do from your own phone.

This Privacy Policy explains how Good Neighbor Home Buyers LLC ("Company," "we," "us," or "our") collects, uses, and shares information in connection with the D4D Scout mobile application, website, and related services (the "Service"). By using the Service, you agree to this Policy.

1. Information We Collect From You

When you create an account and use the Service, we collect:

Account information — your name, email address, and password (stored in hashed form). If you sign in with Google, we receive basic profile information from that provider.
Payment information — your subscription is processed by a third party payment processor. We do not store full card numbers; the processor handles your payment details and provides us limited billing information (such as confirmation of payment and the last four digits of a card).
Location information — with your permission, the app uses your device's location to match the property in front of you. You can control location access in your device settings.
Content you create — the properties you capture, along with photos, voice notes, typed notes, tags, statuses, and follow ups you add.
Device and usage information — device type, operating system, app version, log data, and information about how you use the Service, collected automatically to operate, secure, and improve the Service.

2. Property and Owner Data (Third Party Information)

The Service displays information about properties and their owners, including names, mailing addresses, phone numbers, email addresses, valuation estimates, and property characteristics. This information is aggregated from public records and licensed third party data providers. Much of it relates to individuals who are not users of the Service.

We provide this information to you as a research tool for legitimate real estate business purposes. It is provided subject to the restrictions in our Terms of Service, including that it is not a consumer report and may not be used for any purpose regulated by the Fair Credit Reporting Act (FCRA), and that you are solely responsible for how you use it and for complying with all applicable calling, texting, and privacy laws. We do not control the accuracy of third party data and do not warrant it.

3. How We Use Information

We use the information we collect to: create and manage your account; process payments and subscriptions; provide the core features of the Service, including property matching and skip trace enrichment; store and sync the leads and content you create; communicate with you about your account, security, and service updates; monitor for and prevent fraud, abuse, and violations of our Fair Use terms; and operate, maintain, secure, and improve the Service. We may use aggregated or de identified data, which does not identify you, for analytics and product improvement.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

Service providers — with vendors who help us run the Service (for example, cloud hosting, our payment processor, and our data providers), who may process information only on our behalf and under obligations of confidentiality.
Legal and safety — when we believe in good faith that disclosure is required by law, legal process, or a governmental request, or is necessary to protect the rights, property, or safety of the Company, our users, or others, or to enforce our Terms.
Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction, subject to this Policy.

5. Outreach Is Done By You

D4D Scout does not place calls, send text messages, or send email on your behalf. When you choose to contact someone, the app opens your own device's phone, messaging, or email application, and any communication is sent by you from your own accounts. We do not receive or store the content of the calls, texts, or emails you send from your device.

6. Data Retention

We retain your account information and the content you create for as long as your account is active and as needed to provide the Service. After you close your account, we may retain certain information as needed to comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. We may retain de identified or aggregated information indefinitely.

7. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Choices

Account information — you can review and update your account details within the app.
Location — you can enable or disable location access through your device settings; some features may not work without it.
Account closure — you can cancel your subscription and request that your account be closed by contacting us at the email below.
Access and deletion requests — depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us at the email below. We will respond as required by applicable law.

9. Children's Privacy

The Service is intended for business users who are at least 18 years old. It is not directed to children, and we do not knowingly collect personal information from anyone under 18.

10. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

11. Contact

Questions or requests regarding this Policy can be sent to:

Good Neighbor Home Buyers LLC
11582 SW Village Pkwy, Suite 2029
Port St. Lucie, FL 34987
Email: office@d4dscout.com
Phone: (772) 448-1829

This page is provided for general informational purposes and does not constitute legal advice. You should consult your own qualified legal counsel to confirm your privacy practices meet the requirements that apply to your business.